EMIS Patient Access
(click on logo or hyperlink to access)
We offer our patients the use of a secure website for
Patient Facing Services including:
You can also now use Patient Access to see if any other
organisations have viewed your shared record in the last 12 months - see
Data Sharing for more information.
See below for more information and/or
for help with EMIS Patient Access
Users must abide by our
Conditions for online access
To register for EMIS Patient Access
(also known as Patient Facing Services):
attend the surgery in person and
ask at Reception
- Once we have verified your identity a
document will be printed with your log-on details and
instructions for you to
complete your registration yourself online at home
If you have problems when you try to register you will need to
ask for your Patient Access to be re-set and another registration document printed
so you can try again. If you cannot come to the surgery you can phone us - we
will need to verify your identity and can then generate a new 'Linkage
Key' for you to use together with the other numbers
from your original registration document (ODS Code & Account
ID, which do not change) to try
Applying for online access on behalf
of another registered patient:
You can request online access if you are a parent/carer of
other patients registered here - you will need to complete an
additional form which must be returned before your registration
document can be printed. This
requires signed consent from any patient aged 11 or over.
Please ask at Reception for this form (pre-merged with patient
details) or click on the appropriate link below for a blank form:
Parent of child under 16:
Parents/carers using online access on
behalf of an 11-15 year old should only have access to Test
results with the child's permission, due to potential
Parent/carer access will be removed when the child is 16 years old. Parent/carer access may be removed from the age of 11 at the child’s request with the agreement of his/her GP - again this GP must be familiar with the child in order to grant this request.
TERMS AND CONDITIONS OF USE
It is your responsibility to ensure that
your EMIS Access details are not used by anyone else.
you lose your log-in details you can request a
user ID reminder and/or password reset
from the Patient Access website if you provided an email address and mobile phone number
when registering. The practice does not have access to
your password. If you have forgotten your
password, we cannot reset it for you, we can only cancel your
registration and issue a new registration document - you will
need to use these new details to re-register.
will be monitoring the use of this service.
If we find that a user is abusing
the service, we will issue a warning letter.
Where the situation does not
improve, or recurs, access will be removed.
Examples of inappropriate use are:
- booking appointments
and not turning up for them
- booking appointments
for other family members using your name
- consistently booking
inappropriate appointments with the doctor
GP plus a limited range of other appointment types can be booked
Please book a 'General Appointment' unless
you are sure you meet the criteria for a different appointment
type. For minor illness please see the advice below.
Please do not book an appointment if you only need repeat
medication or medical paperwork completing -
for information about
making an administrative request, click here
GPs in this practice do not prescribe antibiotics for infections which usually get better on their own such as colds and flu - please self-care or ask
for advice at a local pharmacy.
If appropriate you can telephone to ask for a minor illness nurse appointment
click here for further information
All your upcoming appointments will be listed
whether booked online or not. This may include telephone
appointments made by the practice to contact you - please only
cancel appointments that you have made and you are sure you do
When you apply for Patient Access,
can ask Reception for online
- No part of your Care Record OR
- your Core Record (Allergies & Medication)
- more detailed Record Access
(Allergies & Medication plus
Immunisations and/or Test Results.
Test results after 31/12/15 include comments made by practice clinicians
Existing users of online access:
- You are
likely only to have access to your Core Record (Allergies & Medication)
- Test Results and Immunisations were
viewable for most users from 31/3/16 however this access has
mostly been removed as part of the technical work required to
enable access to coded data on illnesses from 22/7/16
- Please ask at Reception
if you would like online access to Immunisations and/or Test Results
any comments made by practice clinicians
for Test results after 31/12/15)
or if you would like to disable all Care Record access.
Access to coded information on illnesses
in your Care Record:
Access to Problems & Consultation data (not including freetext information or documents) can be applied for by completing a
form - if you ask at Reception, we can print a form from
your patient record, so it is pre-completed with your
This additional record access will only be
considered for patients accessing their own data (not
parents/carers) and must be applied for in person, with
proof of identification.
On application, we will review your medical record with the aim of removing sensitive information
(e.g. relating to third parties)
and/or items likely to cause harm or distress from online visibility
before granting access.