GP plus a limited range of other appointment types can be booked online or alternatively appointments to
see a doctor or one of the nursing team can be arranged by visiting the surgery or by telephoning
|We routinely offer a telephone triage service.
In this way we are able to ensure that clinically urgent problems are
prioritised and offer telephone advice and medications for many non-urgent
problems. Urgent problems will be seen within 24 hours. Please be
aware that receptionists will ask you for
details of your problem so that they can best
direct you for care.
THINK BEFORE YOU BOOK
There is a huge demand for GP
appointments. Before booking a routine GP appointment, please read
the guidelines below to help you judge what appointment, if any, is required:
Please do not book an
appointment if you only need repeat medication or medical
For information about
making an administrative request, click here
GPs in this practice do not
prescribe antibiotics for infections which usually get better on their own such
as colds and flu.
Many conditions do not require a GP
appointment - to see what type of appointment to book for a range
of common conditions, please
- for conditions listed in blue, book an appointment with our
minor illness nurse
- for conditions
listed in red, consider visiting your local
to read more about conditions pharmacists can help with, click
here (Bristol CCG information) and
here (NHS Choices information)
If you have a new medical
query, or follow-up query from a previous consultation, that you
feel can be dealt with by telephone, please ask reception to
book you a telephone consult. Your query may be directed
to your GP, the nurse practitioner or the practice pharmacist,
We encourage you to see the same doctor for on-going problems.
All patients, including children, are allocated a named, accountable GP,
referred to as your 'Usual GP'. If your
Usual GP is fully booked you can choose to wait until he or she is available
or have an appointment with another doctor or our
minor illness nurse.
|We send SMS text
message appointment reminders
ensure we have your correct mobile number. If you would like to opt out of
text message reminders, please contact us.
When you arrive at the Health
Centre for your appointment
Use our touch-screen facility to check yourself
in or report to the reception desk
We encourage patients to attend the surgery
whenever possible as there are more facilities available.
If you are too ill to come to the surgery a doctor may visit you at home.
Please telephone before 10am to request a home visit. The
reception staff will ask for details of the illness to allow the doctor to assess the urgency.
A doctor may telephone you to obtain more information and to establish whether a
home visit is required.