Please contact us if you have any feedback regarding the practice's services.
You can contact us by phone, fax or letter using the contact details above, or
We have a Patient Participation Group (PPG) with whom we consult regarding changes/improvement to services. If you would like to be part of this group please e-mail our Reception Services Manager. Membership of this group is also open to carers of registered patients who are not themselves registered patients. Please see our latest Local Patient Participation Report for further information.
Bristol Clinical Commissioning Group (CCG) is responsible for commissioning hospital, mental health, community and GP out-of-hours services.
If you have a query, concern or compliment about these services, or the commissioning of these services, you can contact
- for more information, read the BNSSG
PALS leaflet (pdf)
If you would like to make an official complaint to us please see our Complaints Procedure which explains the process to follow. We believe this will give us the best chance of putting right whatever has gone wrong and provide an opportunity to improve our practice.
If you would like assistance in following our complaints procedure, or you cannot raise your complaint with us or are dissatisfied with the outcome of our
Bristol/South Glos NHS Complaints Advocacy, part of