Contact Us

We'd like to hear about your feedback, it helps us learn more about your experience and helps us improve our service.

There are different ways to give us this feeback:

Created by the NHS our Friends & Family Test (FFT) is a quick and anonymous way to give your views after receiving care or treatment. Click here to complete Friends & Family Test Form

Or you may prefer to leave a star rating and comment about Fireclay on the NHS website.

You can also view our practice on the national GP Survey Results

If you would like to make an official complaint to us, please see our complaints leaflet which explains the process to follow.  We believe this will give us the best chance of putting right whatever has gone wrong and provide an opportunity to improve our practice.

Click here to Your Complaint

It is important that you keep us updated with your contact details, whether this is change of address or a new phone number.

If we do not have your latest contact details it may affect our ability to contact you.

If you have moved to a new address, you will need to be in our catchment area to stay registered with our surgery.

• Check you are in our catchment area

The Care Forum is your health and social care champion. If you use GPs and hospitals, dentists, pharmacies, care homes or other support services, we want to hear about your experiences. We have the power to make sure NHS leaders and other decision makers listen to your feedback and improve standards of care. We also help people find reliable and trustworthy information and advice. 

Website: www.healthwatchbristol.co.uk/share-your-views 

Call: 0117 2033594 

Email: contact@healthwatchbristol.co.uk 

St George Health Centre 

Lodgeside Surgery 

We encourage those who can, to use sustainable forms of transport to get to our practice sites.  

Both sites have bike rack facilities to lock up bikes to. 

Our St George site is a short walk from Bell Hill Rd (A420) where three buses stop: 

35 - BRISTOL - MARSHFIELD 

42 - CITY CENTRE - BITTON 

43 - CITY CENTRE - CADBURY HEATH 

For those coming from North or South of the practice:

17 - SOUTHMEAD HOSPITAL - KEYNSHAM
Stops on Lodge Rd, by Cossham hospital, a short walk to the surgery. 

For those coming from East or West of the practice: 

7 - CITY CENTRE - STAPLE HILL 
Stops on Ingleside Road, a short walk to the surgery  

Both sites allow level access from the car park and disabled toilet facilities. 

There is a lift to the first floor of St George Health Centre where some patient appointments are held.  All appointments at Lodgeside Surgery are on the ground floor.

A hearing induction loop is available at Reception at both sites