New Patients

Practice Area

Our practice area covers St. George, Speedwell, Kingswood, Soundwell, Hanham, Crew’s Hole and parts of Fishponds, Mangotsfield, Redfield and Whitehall.

To register as a patient with Fireclay Health, you must live within our practice boundary 

Enter your postcode in our map tool to check your eligibility. 

How to Register with Fireclay Health

You can apply to register with a GP surgery online via the NHS Website. Please click on this link to start your registration:

  How to register with a GP surgery - NHS (

Please check that you have completed the online form fully and that you live within our practice boundary. Your registration may be rejected if you have not completed the form in full or if your address falls outside our practice area. 

Please allow up to 10 working days for your registration to be processed

If you are unable to register online, please collect a paper registration form from St George Health Centre or Lodgeside Surgery.


Organ & Blood Donation

Organ donation in England is now an Opt-Out system - see or telephone 0300 303 2094

To register to donate blood see or telephone 0300 123 23 23

Temporary Registration

If you are ill while away from home or are not registered with a doctor but need to see one, you can receive emergency treatment for 14 days.

After 14 days you will need to register as a temporary or permanent patient. Temporary registration lasts up to three months and allows you to be treated here and still remain a patient of your permanent GP practice.

We only register patients temporarily if absolutely necessary - many issues will be able to be dealt with over the phone with your permanent GP.

Once You Are Registered With the Practice

This practice is signed up to the Electronic Prescription Service (EPS) - if you have previously nominated a pharmacy which is no longer convenient for you to attend, please ensure you update your nomination by telling us or your new pharmacy.

Please ask at Reception if you would like to register for Online Access which will enable you to book appointments and request repeat medication online.  

If you were set up for online access with your previous GP practice this will not automatically transfer.  Once you request new registration information from us you will however be able to use this to add our practice to your existing account, so you can use the same log-in details.

Please subscribe to our Patient Newletters and consider becoming a member of our Patient Participation Group - you can easily sign up for this online and be as much or as little involved as you wish.

Your details will be added to our computer system and your patient record will be kept electronically on our practice systems. We advise you read our information about Confidentiality and your Patient Record - this includes details about how to opt out of sharing your data if you have concerns on this matter.


We encourage you to see your usual GP where possible, particularly for on-going problems, so we can provide you with better continuity of care. If your Usual GP is fully booked, you can ask for an appointment with another Doctor or a Minor Illness Practitioner.


Please note:

We do not ask new patients to make an initial appointment for a general health check.

Non-English Speakers

These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.

Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.

Open the leaflets in one of the following languages: